Policies

OUR COMMITMENT                                      

Here at Candi Naturals we strive to give you the best products to fulfill your needs.  We take each order with great measures by hand making your order is fresh the day before shipping.  Each order is given a free courtesy sample along with receipt and future discount code.  We appreciate your business and thank you for using Candi Naturals as your choice of  handmade vegan bath and body products.

SHIPPING                                                 

During check out you are given three options of STANDARD SHIPPING (4-9 BUSINESS DAYS), EXPRESS SHIPPING (2-3 BUSINESS DAYS) and PRIORITY EXPRESS (1-2 BUSINESS DAYS) 

INTERNATIONAL ORDERS - All international shipping will be STANDARD SHIPPING (7-14 BUSINESS DAYS)

All U.S ORDERS over $50 are FREE STANDARD SHIPPING (4-9 BUSINESS DAYS)

All orders come with a USPS tracking number and $50 insurance.  You will be emailed the day your order has shipped with tracking number and shipping information. Any special shipping request please contact us.

RETURNS

At this time we do not except any returns or exchanges.  If you have any issues with your order please contact us and we will try to accommodate any situation.

CUSTOMER SERVICE

Please contact us directly at candicotton@gmail.com or you may also use the "contact us" link if you have any questions or concerns. Please give us up to 24 hours for response. Responses are usually the same day or within 24 hours.